We have chosen Sendle or Australia Post as our principal shipping partners for deliveries. Your order is sent in fully compostable packaging using carbon neutral shipping methods.
SHIPPING COST
Australian deliveries
- FREE standard shipping within Australia
- Flat rate express shipping cost of $15
International deliveries (outside Australia)
- FREE standard shipping outside Australia for orders over $300 AUD
- Flat rate standard shipping cost of $30 AUD for orders up to $300 AUD
- Flat rate express shipping cost of $60 AUD
PROCESSING AND DELIVERY TIME
Please allow 1-3 days processing time
- Standard Australian shipping 8 + business days
- Express Australian shipping 1-7 business days
- International standard shipping 6-16 business days
- International Express shipping 5-8 business days
DUTIES AND TAXES
Australian deliveries
- All orders within Australia include GST in garment price on website
International deliveries
- Please be aware that you will be responsible for any duties and taxes upon delivery for any deliveries outside Australia. We are not responsible for replacing or refunding any orders that are stuck in customs clearance.
TRACKING YOUR ORDER
Where you provide an email address we will send you an email confirming your order has been dispatched and advising your tracking information. We ship orders Monday- Friday, tracking details will not be supplied on weekends.
You can track your order via Sendle here
You can track your order via Australia Post here
LOST OR STOLEN
C.DESIGN is not liable for lost or stolen items. Please contact Sendle (or the shipping courier used for your order) if you have any concerns about your delivery. You will need your tracking details (which can be found on your shipment confirmation email we send you).
Please contact us if you have any queries about your order hello@cdesign.au
For details on returns/refund of your item please see our returns page.