Updated: 29/11/22
At C.DESIGN Exclusive Swimwear (we, ours, us) we are committed to protecting your privacy and look to use the information we collect to better the experience provided to you. We comply with the Australian Privacy Principles and treat your confidentiality with respect.
This Privacy Policy applies to all personal information collected we via this website: www.cdesign.au (Website).
WHAT IS “PERSONAL INFORMATION”?
The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.
If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.
INFORMATION WE COLLECT FROM YOU
Whilst visiting the Website the kind of personal information we collect from you will depend on how you use the Website.
Provided by you
We may collect from you details such as your name, email address, social media handles, telephone number, credit card details, billing address, geographic location queries, responses, comments and other personal information as is provided to us by you.
Automatically collected
We also automatically record information from your computer or device when you access the Website such as your IP address and cookies.
A cookie sits within your web browser and collects information about your web browsing. Cookies do not access or store any personal information or information from your computer. We use cookies in our Website uses cookies to provide us analytical information that helps us improve our Website. The information provided allows us to analyse Website traffic and movements as well as interact with social media functionality such as sharing and liking. You can always adjust or disable cookies by modifying your cookie preferences or browser settings. If you wish to disable cookies, please be aware that the Website’s functionality may be affected. By using our Website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.
In conjunction with third party providers cookies, pixels and tags may be used to deliver relevant ads. These ads may appear on this Website or other websites you visit.
As a general rule, however, it is not possible to identify you personally from our use of cookies, however please note that form your IP address it may sometimes be possible to approximate your location.
Minors
It is a condition of using our Website that the user be over 18 years old. We do not knowingly collect personal information from anyone under 18 years old. If you are the guardian of a person under 18 years old and you believe they have provided us with personal information without your consent, then please contact us. If we become aware that a child under 18 has provided us with personal information, we will delete that information as quickly as possible.
USE YOUR PERSONAL INFORMATION
The information you provide us is used to help us deliver to you a better experience. We may use your personal information for improve our product range, communications with you, notifications, diagnosis of problems, analysis of trends and overall development of our services.
We also use it help us determine aspects of customer satisfaction and improve our Website. This includes information we collect being aggregated and anonymized to be used in improving various aspects of the C.DESIGN world, including identifying customer needs, enhancing customers Website experience, providing data and analytics.
Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties. We only disclosure personal information where and when it is appropriate such as to a financial institution for payment processing.
If you choose to comment or leave information publicly available on our Website it will be available for others to see. You need to be aware even if you remove that information later it remains viewable in cached and archived pages on other websites, and other people may have copied the information.
You will only receive marketing communications if you have requested or subscribed to them. We do not use sensitive personal information in direct marketing activity. You can always opt out of our marketing communications at any time by unsubscribing. If you believe you are incorrectly receiving marketing communications, please contact us.
You can review, update, or delete your personal information by either logging into your account or contacting us directly.
CCPA can be found here.
STORAGE AND SECURITY
We take reasonable steps to ensure that your personal information is protected. Personal information we collect from you is transferred and stored electronically via secured connections in secure servers located in Australia. You agree to us storing your personal information on such servers or other such serves as we may use from time to time. Your personal information is stored whilst being used to provide services to you, to resolve disputes, for the uses above and to enforce agreements or comply with our legal obligations. Credit card information is encrypted before transmission and is not stored by us on our servers.
Your personal information will be accessible to our employees, contractors and third-party service providers. We may also store your personal information in password-protected email databases for the purpose of sending out communications and marketing emails in accordance with this Privacy Policy.
No method of electronic transmission or storage is 100% secure and we cannot guarantee the absolute security of your personal information. Transmission of personal information over the internet is at your own risk and you should only enter, or instruct the entering of, personal information within a secure environment. It is your responsibility to ensure that you keep your personal information safe, including keeping your software up to date to prevent security breaches.
DISCLOSURE OF YOUR INFORMATION
We do not buy, sell or deal in any way in personal information with third parties. We disclose personal information in good faith only as required to effect payment for goods purchased, protecting our legal rights or as required by law. If we share your personal information for one of these purposes we will only do so if that party has agreed to comply with this Privacy Policy. If there is a change of ownership or control of C.DESIGN customer information, which may include your personal information, could be transferred to the purchaser. This would be only under a confidentiality agreement noting and adhering to this Privacy Policy.
We may transfer information that includes your personal information for storage and processing in countries other than Australia. We will endeavour to use third party providers that have similar, or better, privacy protection than we implement. In the unlikely event there is a breach of our security if it is determined your personal information is compromised, we will promptly notify you as required by the Privacy Act 1988 (Cth). If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia's, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
LINKS TO OTHER WEBSITES
Our Website may contain links to other websites and which are provided for your convenience only. They do not, and should be, taken to represent any collaboration, endorsement, or support of those other websites. This privacy policy applies solely to our Website. We are not responsible for the privacy or security practices of those sites, which are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies, which we encourage you to read before supplying any personal information to them.
ACCESS AND CORRECTION
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions.
We take reasonable steps to keep your personal information accurate, complete and up-to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information deleted or corrected.
You may request access to the information we hold about you, or request that we delete, update, or correct any personal information we hold about you, by setting out your request in writing contacting us in accordance with this Privacy Policy.
We will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why.
COMPLAINT PROCEDURE
If you have a complaint concerning the way we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by team and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
CHANGES TO THIS PRIVACY POLICY
We may in our sole discretion modify or change this privacy policy at any time and all modifications will be effective immediately. We encourage you to regularly visit our privacy policy to update yourself of any modifications that are important to you.
CONTACT US
If you have any questions, concerns or comments about our privacy policy please contact us at hello@cdesign.au and we will get back to you.
All requests to for access or corrections to your personal information and complaints should be directed to our team at hello@cdesign.au. You should include the full details of your complaint and any supporting documentation.